Who we are
Canon Support are run by admin canonssupport.com and are a hobby blog run by a single individual. Our website address is https://canonssupport.com. For more information about the site, please see the About page here.
Canon Support (“us”, “we”, or “our”) operates the https://canonssupport.com website (hereinafter referred to as the “Service”).
This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
What personal data we collect and why we collect it
All web servers track basic information about visitors to a website. This information includes, but is not limited to, IP addresses, browsers, time and links to other web pages. None of this information can personally identify specific visitors to this site. Information that is tracked for routine administrative purposes and also website maintenance purposes.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
If you submit a contact form, you are asked to provide your name, email address, and website URL if applicable. We keep contact form submissions, but you do not use the information submitted to them for marketing purposes.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
- Session Cookies. We use Session Cookies to operate our Service.
- Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
- Security Cookies. We use Security Cookies for security purposes.
- Advertising Cookies. Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.
Use of Data
Canon Support uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To allow you to participate in interactive features of our Service when you choose to do so
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Jetpack handles the site’s analytics. This only stores standard, limited information on a user, such as geo-location data, clicks and referral locations.
Sometimes we also use Google Analytics for site monitoring. The information we gather is anonymized and aggregated. Google Analytics may set one or more cookies to track the pages you visit and to determine if you are a new or returning visitor. The information is used to assess site effectiveness.
canonssupport.com may, from time to time, use one or more analytics service providers, including, for example, Google or Facebook. canonssupport.com may use the following Google analytics features: AdWords, Remarketing, Google Display Network Impression Reporting, DoubleClick, and Google Analytics Demographics and Interest Reporting. We may combine information gathered from one or more of these services.
For more information about the Google analytics features used by canonssupport.com, if applicable, click here (https://support.google.com/analytics/topic/1631776).
For information on how to see and change your Google Ad Settings, click here (https://support.google.com/ads/answer/2662856?hl=en).
For information on the use of the Google Analytics Opt-Out Browser Add-On, click here (https://tools.google.com/dlpage/gaoptout/). However, canonssupport.com does not necessarily endorse this add-on and does not guarantee that using the add-on will be sufficient.
canonssupport.com does not guarantee that it will take action in response to do-not-track signals or similar mechanisms. Additionally, some third-party service providers may still collect tracking information even if you have enabled your browser’s do-not-track functionality or utilized the same do-not-track device.
Who we share your data with
Some third-party providers are used for functionality on the site. These are listed below, along with links to their Privacy Policies:
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
If you subscribe to the newsletter, your subscription information is kept as long as you are receiving emails. When you unsubscribe the data is removed.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Limited data relating to your interaction with the adverts on the site are passed to Google Adsense.
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
How we protect your data
We are using TLS encryption so that information you enter on our website cannot be captured if intercepted by the third party.
Your contact information
If you have any additional questions, You may contact us by using the Contact Form here.
We may use third-party Service Providers to show advertisements to you to help support and maintain our Service.
- Google AdSense & DoubleClick Cookie
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
- By visiting this page on our website: https://canonssupport.com/contact/